Identity Checks and Anti-Money Laundering
This policy explains how Rainbet Casino applies Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures when you use our website and services. These checks help confirm player identity and support lawful, secure financial activity.
KYC and AML requirements form part of regulatory compliance and support account safety, transaction monitoring, and platform protection. Where verification is required, we keep the process clear and structured.
KYC: identity verification
KYC refers to the process of confirming a player’s identity and essential account details. This helps reduce unauthorised access, multiple registrations, and misuse of platform services.
Depending on circumstances, we may request personal identification, address confirmation, and payment method validation. Additional checks may apply if account details do not match or higher verification standards are required.
AML: transaction monitoring
AML procedures are used to detect and prevent financial crime, including money laundering and fraudulent behaviour. This includes reviewing account transactions and usage patterns where necessary.
Deposits, withdrawals, bonus activity, and gameplay records may be reviewed to confirm legitimate fund usage. If clarification is required, supporting documentation may be requested.
When verification may be requested
Checks may apply during registration, before withdrawal requests, after profile changes, or when specific transaction thresholds or risk indicators are met. Additional reviews may also apply if payment methods change.
These steps help protect accounts and payment activity. Accurate account details support faster review and reduce processing delays.
Documents and review process
If documents are requested, they must be valid, clear, and readable, with all details visible and unaltered. Expired or unclear files may not be accepted.
If corrections are required, we will inform you of what needs to be updated. While checks are ongoing, certain account functions, such as withdrawals, may be temporarily restricted.
Data handling and confidentiality
Verification information is processed solely for compliance, security, and fraud prevention purposes. Access to data is limited to authorised staff and trusted verification partners.
Further details on data processing and cookies can be found in our Privacy Policy. For questions related to verification procedures, please contact our Support team via live chat, email, or the website contact form.